Frequently Asked Questions
or777 FAQ — Everything You Want to Know
How to deposit, VIP membership benefits, Shan Koe Mee and 2D / 3D games, contact — all the questions or777 players ask most often are answered in detail right here.
Whether you are new to the or777 platform or a regular player, questions come up — not sure how to deposit, unclear on how VIP levels and cashback work, or the rules of Shan Koe Mee are not quite clear. This FAQ page answers over 20 of the most common questions from players, grouped by topic. Click any question to read the answer directly. If you cannot find what you are looking for, reach out via or777's 24-hour Live Chat.
Contact Us
or777 has two contact channels. The first is 24-hour Live Chat, which you can open directly on the platform. The second is email at [email protected]. Support via Telegram, Viber, or phone is not available. For any issue, please reach out through one of these two channels.
or777 customer support is open 24 hours a day, 7 days a week with no days off. Whether it's midnight or early morning, you can access Live Chat and staff will always be there to help you in Burmese. We operate on Myanmar Standard Time (MMT, UTC+6:30).
Before opening Live Chat, please have the following ready — your account username or registered phone number; if it's a deposit or withdrawal issue, the amount, transaction ID, and time of the transaction; if it's a game issue, the game name and a screenshot. Having this information on hand will allow staff to help you faster.
or777 support is aimed at Myanmar players, so both Live Chat and email support are provided in Burmese. Players can raise their issues in their native language and staff will respond in Burmese throughout.
When emailing [email protected], write a brief summary of the issue in the subject line (e.g. "Withdrawal failed — 2026-10-29"). In the body of the email, include your account username, a detailed description of the issue, and any relevant screenshots as attachments. A complete set of information will allow us to respond more quickly.
VIP Membership
or777 VIP members receive weekly cashback as the main benefit. On top of that, as your VIP level increases you will receive more priority customer support and exclusive offers. Your VIP level rises based on your play history and activity.
There are three VIP levels — Bronze: up to 0.3% cashback per week; Silver: up to 0.7%; Gold: up to 1.0%. Cashback is calculated every week and credited back to your wallet. These rates are applied based on your current VIP level.
Cashback returns a percentage of the amount you lost during the week. This means that even if you have losses after playing, you can recover some of it through cashback. or777 calculates the result once per week and credits the cashback matching your VIP level into your account.
Your VIP level advances based on your regular play history, participation, and or777's VIP assessment system. There is no fixed amount required to move up — simply play regularly and stay active as an or777 player and your chances of levelling up increase. or777 will notify you directly when your level goes up.
Players who have reached Gold VIP level can receive up to 1.0% cashback per week. This is the highest rate in or777's VIP programme, aimed at players who play regularly and actively. Note that Silver level receives up to 0.7% and Bronze level up to 0.3%.
Shan Koe Mee & 2D / 3D
Shan Koe Mee is a traditional card game that has been played in Myanmar for generations. Each player receives 3 cards, and the player whose total comes closest to 30 wins. At or777, you can play Shan Koe Mee live from a Live Dealer table, in a format that Myanmar players know well.
Yes. The or777 platform is accessible directly from a mobile browser. You can play Shan Koe Mee, 2D and 3D games on Android or iOS without any hassle. No need to download a dedicated app — just log in from your browser and start playing. The site is fully optimised for mobile screens.
In the 3D game, the three-digit result is determined by a Random Number Generator (RNG) system that operates transparently. The RNG is random with no human intervention and is offered as bias-free. There is no way to know in advance which numbers will come up, so no number predictions of any kind will be provided.
The 2D game is a game where you predict a two-digit number and place your bet. If you correctly predict the two digits that come out, you win a payout according to the odds given. or777's 2D game runs on RNG and results are random, so no number can be anticipated in advance — no number tips of any kind will be provided.
The basic hand in Shan Koe Mee is to hold three cards that add up to 30 (or as close to 30 as possible). If all three cards are the same, or if you get certain pre-defined hands known as "3 Baung", you can win higher payouts. The exact hands are worth studying — refer to the game screen for the full hand rankings.
How to Deposit
To deposit with Wave Money, log in to or777, open the deposit section and select Wave Money. Transfer the amount from the Wave App or a Wave service point to the Wave Money number shown. Note the transaction reference number and enter it in the or777 deposit form. The minimum deposit is 10,000 Ks.
The minimum deposit at or777 is 10,000 Ks regardless of the payment method used. Whether it is KBZPay, Wave Money, AYA Pay or CB Pay — the minimum is the same for all methods. The minimum withdrawal is 30,000 Ks, and withdrawals are processed within 15 minutes to 2 hours.
Depositing with KBZPay works the same way as Wave Money. Log in to or777, select KBZPay as the deposit method, and transfer the amount from the KBZPay App to the KBZPay number shown. Enter the transaction ID you receive after the transfer into the or777 deposit form and submit. You can deposit from 10,000 Ks.
or777 does not charge any commission or additional fees on deposits. Every kyat you send will reach your account. However, KBZPay, Wave Money, AYA Pay or CB Pay may have their own transfer fees — check your payment provider's website to confirm.
or777 supports four Myanmar digital payment methods — KBZPay, Wave Money, AYA Pay and CB Pay. The minimum deposit for all four methods is 10,000 Ks and the minimum withdrawal is 30,000 Ks. Withdrawal processing time is 15 minutes to 2 hours.
Deposits are normally processed quickly and reach your or777 account almost instantly. As long as you enter and submit the transaction ID correctly, the balance updates right away. If the funds are taking longer than expected, contact or777 Live Chat with your transaction reference — support is available 24 hours.
Need more help?
If you can't find your question in this FAQ, you can contact or777's 24-hour Live Chat support directly in Myanmar language. You can also reach us by email at [email protected].
Log in to or777 and open Live Chat